---

Privacy Policy

Effective Date: August 18, 2026
Last Updated: August 18, 2026

Miel Detail Co. (“Miel Detail Co.,” “we,” “us,” or “our”) respects the privacy of our customers and website visitors. This Privacy Policy explains how we may collect, use, disclose, retain, and protect information when you visit our website, request a consultation, schedule mobile detailing services, communicate with us, make a payment, or otherwise interact with Miel Detail Co.

This Privacy Policy applies to information collected through the Miel Detail Co. website, online forms, booking systems, payment systems, electronic communications, and interactions related to our mobile detailing services.

By accessing or using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

The information we collect depends on how you interact with Miel Detail Co. and the services you request.

Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Service address or location
• Vehicle year, make, model, size, color, and condition
• Requested detailing services
• Appointment preferences and scheduling information
• Photographs or information regarding your vehicle’s condition
• Communications, inquiries, feedback, and service requests
• Billing and transaction-related information
• Other information you voluntarily provide when communicating with us

Please do not submit sensitive personal information that is unnecessary for providing the requested service.

Payment Information

Payments may be processed through third-party payment processors or booking platforms.

Miel Detail Co. may receive information concerning a transaction, such as payment status, amount, transaction identifier, or limited billing information. Complete payment card information may be collected and processed directly by the applicable payment provider rather than stored directly by Miel Detail Co.

Payment processing is also subject to the terms, privacy policies, and security practices of the applicable third-party payment provider.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics services, security services, or other technology providers.

This information may include:

• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Approximate geographic location derived from an IP address
• Date and time of website access
• Website interactions
• Cookie or similar technology identifiers
• Diagnostic, performance, and security information

We may use this information to operate and secure our website, understand website traffic, improve the customer experience, measure marketing performance, and identify technical or security issues.

3. How We May Use Information

Miel Detail Co. may use collected information for legitimate business purposes, including to:

• Respond to inquiries and consultation requests
• Schedule, confirm, modify, and manage appointments
• Provide mobile detailing services
• Communicate about requested or scheduled services
• Provide quotes or estimates
• Process and document transactions
• Maintain customer and service records
• Provide customer support
• Send service-related communications
• Improve our website, services, and customer experience
• Analyze website traffic and business performance
• Prevent fraud, abuse, or unauthorized activity
• Protect our customers, business, website, property, and legal rights
• Resolve disputes
• Enforce applicable agreements and policies
• Maintain records for legitimate business, accounting, tax, insurance, or legal purposes
• Comply with applicable laws, regulations, legal processes, or governmental requests
• Conduct marketing or promotional activities where permitted by applicable law

We may also use information for other purposes disclosed at the time the information is collected or with your authorization.

4. Communications

If you provide Miel Detail Co. with your telephone number or email address, we may use that information to communicate with you regarding inquiries, quotes, appointments, service updates, payments, customer support, or other matters related to your relationship with Miel Detail Co.

Where permitted by law and where appropriate consent has been obtained, we may also send promotional or marketing communications.

You may request to stop receiving promotional communications by using an available unsubscribe method or contacting us.

Requests to stop marketing communications do not necessarily prevent us from sending non-promotional communications reasonably necessary to administer an existing appointment, transaction, service request, account, dispute, or other business relationship.

5. Cookies and Similar Technologies

Our website and third-party services integrated with it may use cookies, pixels, analytics technologies, or similar tools.

These technologies may be used to:

• Enable website functionality
• Remember preferences
• Maintain website security
• Understand website usage
• Measure traffic and performance
• Diagnose technical problems
• Evaluate marketing effectiveness
• Improve our website and services

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality or performance of portions of the website.

The specific technologies used on our website may change as our website, service providers, and business operations evolve.

6. Analytics and Third-Party Services

Miel Detail Co. may use third-party companies and service providers to support our business operations.

Depending on the services we use, these providers may include:

• Website hosting providers
• Website management and security providers
• Appointment and customer-management platforms
• Payment processors
• Email or text communication providers
• Analytics providers
• Advertising and marketing platforms
• Cloud storage providers
• Accounting or business administration services
• Other vendors reasonably necessary to operate our business

These third parties may process information according to their own terms, privacy policies, contractual obligations, and applicable law.

Miel Detail Co. does not control the independent privacy or security practices of third-party websites, platforms, or services.

7. Disclosure of Information

We may disclose information when reasonably necessary for legitimate business purposes, including to service providers that assist us in operating our website or business and providing services to customers.

We may also disclose information when reasonably necessary to:

• Complete or administer a requested service or transaction
• Protect the rights, safety, property, or interests of Miel Detail Co., our customers, or others
• Investigate suspected fraud, misuse, unlawful activity, or violations of our policies
• Respond to a subpoena, court order, legal process, governmental request, or other legal obligation
• Establish, exercise, or defend legal claims
• Work with insurers, professional advisors, accountants, attorneys, or other business advisors
• Facilitate a merger, acquisition, financing, sale, transfer, restructuring, or other business transaction involving some or all of the business or its assets

We may also disclose information with your authorization or as otherwise permitted or required by law.

8. Sale and Sharing of Personal Information

Miel Detail Co. does not sell customer personal information for monetary compensation as part of its ordinary business operations.

Certain analytics, advertising, social media, or website technologies, if implemented, may involve the transmission of identifiers or website activity to third parties. Depending on the technology used and applicable law, some activities may be legally characterized differently from an ordinary disclosure to a service provider.

Miel Detail Co. may update this Privacy Policy and provide any additional privacy choices required by applicable law if our data practices or legal obligations change.

9. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and for legitimate business purposes.

Retention periods may vary depending on the type of information and may take into consideration:

• The duration of our customer relationship
• Service and transaction history
• Accounting and tax requirements
• Insurance requirements
• Fraud prevention
• Recordkeeping requirements
• Dispute resolution
• Enforcement of agreements
• Applicable statutes of limitation
• Legal or regulatory obligations

Information may be deleted, anonymized, or securely disposed of when it is no longer reasonably necessary, subject to applicable legal and operational requirements.

10. Data Security

Miel Detail Co. takes reasonable administrative, technical, and organizational measures appropriate to the nature of the information we maintain to help protect personal information from unauthorized access, use, alteration, loss, or disclosure.

However, no website, electronic communication, storage system, wireless network, or method of transmitting information over the Internet can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect information, Miel Detail Co. cannot guarantee the absolute security of information transmitted to, from, or maintained by us.

Customers and website visitors are responsible for exercising appropriate caution when transmitting information electronically and should not provide sensitive information that is unnecessary for obtaining our services.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, booking platforms, payment services, or other external resources.

A link to a third-party service does not necessarily constitute an endorsement of that service or its privacy practices.

Miel Detail Co. is not responsible for the privacy, security, availability, content, or data-handling practices of independently operated third-party websites or services.

We encourage you to review the privacy policies and terms of any third-party service you choose to use.

12. Vehicle Photographs and Service Documentation

As part of providing mobile detailing services, Miel Detail Co. may photograph or otherwise document a vehicle before, during, or after service for legitimate business purposes.

Such purposes may include:

• Documenting pre-existing vehicle conditions
• Recording damage or defects
• Documenting services performed
• Quality control
• Customer communication
• Insurance or dispute documentation
• Business recordkeeping

Any separate use of identifiable customer information or vehicle imagery for advertising, promotional, portfolio, website, or social media purposes may be governed by additional consent, service terms, or applicable law.

13. Children’s Privacy

Miel Detail Co.’s website and mobile detailing services are intended for a general audience and are not directed toward children under 13 years of age.

We do not knowingly seek to collect personal information online from children under 13.

If we become aware that information from a child under 13 has been collected in circumstances requiring deletion under applicable law, we may take reasonable steps to remove that information.

14. California Privacy and Online Tracking Disclosures

California residents may have privacy rights under applicable California law. The specific rights available to an individual depend on the law applicable to Miel Detail Co. and the circumstances surrounding the collection and use of the information.

Where applicable, individuals may contact us regarding requests to access, correct, or delete certain personal information or otherwise exercise privacy rights available under applicable law.

We may need to verify a request before taking action and may retain information when permitted or required by law.

Do Not Track

Some web browsers provide a “Do Not Track” or similar privacy preference.

Because there is not necessarily a uniform industry standard governing all browser-based Do Not Track signals, our website may not respond to all such signals.

Third-party services integrated with our website may independently collect information about online activity over time and across different websites or services, subject to their own privacy practices and applicable law.

Where applicable law requires recognition of a legally valid browser-based opt-out preference signal, we intend to handle such signals as required by applicable law.

15. Your Privacy Choices

Depending on applicable law and our relationship with you, you may contact Miel Detail Co. to request that we:

• Provide information about personal information we maintain about you
• Correct inaccurate information
• Delete certain information
• Address a privacy-related concern
• Update your communication preferences

Not every request can necessarily be fulfilled. We may deny, limit, or modify a request when permitted or required by applicable law, including where information must be retained for legitimate business, security, tax, accounting, contractual, dispute-resolution, or legal purposes.

We may request information reasonably necessary to verify your identity before processing certain requests.

16. Information Submitted Through the Website

You are responsible for ensuring that information you voluntarily submit through our website, forms, booking systems, or communications is accurate and that you have the right to provide that information.

Please do not transmit confidential, highly sensitive, or unnecessary personal information through general website forms, text messages, social media messages, or standard email.

Submission of information through our website does not, by itself, create any relationship beyond the purpose for which the information was submitted and does not guarantee acceptance of a service request, appointment, quote, or transaction.

17. Changes to This Privacy Policy

Miel Detail Co. may modify this Privacy Policy periodically to reflect changes in our business operations, website, technology, service providers, privacy practices, or applicable legal requirements.

When changes are made, the “Last Updated” date at the beginning of this Privacy Policy may be revised.

We encourage website visitors and customers to periodically review this Privacy Policy for updates.

Unless otherwise required by applicable law, continued use of our website following an update will be subject to the Privacy Policy then in effect.

18. Contact Miel Detail Co.

Questions, concerns, or requests regarding this Privacy Policy or our privacy practices may be submitted through the contact methods provided on the Miel Detail Co. website.

Miel Detail Co.
Premium Mobile Detailing
Los Angeles County, California
Website: mieldetailco.com

When submitting a privacy request, please provide sufficient information for us to understand and appropriately respond to your request.

---

© 2026 Miel Detail Co. All Rights Reserved.